Macanta

Vehicle Servicing & MOT Case Study

- Automated customer reminders – More repeat business – More money made

Article1 min readUpdated Feb 23, 2025View source ↗
We created a system that configures every different vehicle as a discreet data object so each one drives its own automation independently. Macanta imports vehicle data from the workshop management software daily (which means data never gets confused or entered twice). It then scans the data for vehicles with an expired service or MOT in the coming 6 weeks. Wherever no future appointment has been booked, Macanta automatically generates a call task plus direct mail follow up. And when a booking is made, the vehicle is updated in Macanta and removed from the follow-up process.
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